Support
Answers to common questions, and a direct line to us for anything else.
Frequently asked questions
What's included in Pro vs. the free plan?
Reading is free — every brief, every story, every day, plus your reading streak, your personal glossary, one AI study-tool run per day, and up to 5 followed subjects and companies. Pro adds the SIE course and flashcard decks, the study tools without the daily limit, Sura on a monthly credit allowance, filings and earnings alerts on companies you follow, paper trading, and up to 15 follows. See Pricing for the full comparison.
Is there a student discount?
Not for individual accounts. A club, a class, a team or a company can buy Pro for everyone on one invoice — see group plans.
How do I cancel or manage my subscription?
Where you cancel depends on where you bought. If you subscribed on the website, open your Profile and use Manage on the Plan row — that opens the billing portal, where you can cancel or update your card. If you subscribed in the iOS app, Apple handles the billing: go to Settings → your name → Subscriptions on your iPhone. We cannot cancel an Apple subscription for you. Either way, access continues to the end of the period you have paid for.
How do I delete my account or data?
Open your Profile — on the website or in the app — and choose Delete Account. This immediately and permanently removes your usage history, favorites, streak, glossary, portfolio, following list, study progress and subscription record from our live systems; an encrypted backup may hold a copy for up to 14 days before it is overwritten, and is never used to restore a deleted account. If you have an active paid subscription, deleting your account cancels it right away (any remaining paid period is forfeited and non-refundable). No waiting period, and no email request needed. See our Privacy Policy for details.
I found a bug or want to request a feature — what do I do?
Use the contact form below and pick “Bug report” or “Feature request” as the topic — we read every submission.
Contact us
Didn't find what you needed? Send us a message and we'll get back to you by email.