Support

Market Overview, International Markets, Government & Policy are free, in full, every day, with a free account - 3 briefs, and Market Overview needs no account at all - plus your reading streak, your personal glossary, paper trading, the podcast selection, the market-wide SEC filing stream and earnings calendar, and Sura on a daily credit allowance (5 a day, 15 on your first day), which covers its study tools - quizzes, flashcards, key terms and the rest. Pro adds every other brief and the ability to follow any topic or company at all - up to 7 companies and up to 7 topics - a larger monthly Sura credit allowance plus live web search, whole-watchlist answers and deep analysis, your Sura history - past conversations, listed and reopened, in the app and on the website - market alerts - a push the moment a company you follow files something that matters, and the morning it reports - a daily term of the day, one finance term and what it means, pushed at 11:40 ET, and company dossiers (a standing per-company dossier and event notes). A company's own page - its price history, reported financials, dossier and filings - is Pro on both the website and the iPhone app; a company's filings page is free and public on the website, signed out included; the filing STREAM and the earnings CALENDAR on the Watchlist itself stay free on both, which is the distinction worth keeping. Asking Sura stays free on both, in the website's side panel and in the app. See Pricing for the full comparison.

Where you cancel depends on where you bought. If you subscribed on the website, open your Profile and use Manage on the Plan row - that opens the billing portal, where you can cancel or update your card. If you subscribed in the iOS app, Apple handles the billing: go to Settings → your name → Subscriptions on your iPhone. We cannot cancel an Apple subscription for you. Either way, access continues to the end of the period you have paid for.

Open your Profile - on the website or in the app - and choose Delete Account. This immediately and permanently removes your usage history, favorites, streak, glossary, custom market ticker list, filing-alert preferences, saved filings, one-time filing alerts, following list, podcast positions, Sura conversations and subscription record from our live systems; an encrypted backup may hold a copy for up to 14 days before it is overwritten, and is never used to restore a deleted account. If you have an active paid subscription, deleting your account cancels it right away (any remaining paid period is forfeited and non-refundable). No waiting period, and no email request needed. See our Privacy Policy for details.

Yes. An organization can provide Pro to its members for a set term, managed by its own leaders: they share one join link, see who has joined, and can remove someone who leaves. Tell us how big the group is and when you would want it to run, using the form in the For organizations section on Pricing, and we will write back with an arrangement.

Use the contact form below and pick “Bug report” or “Feature request” as the topic - we read every submission.